Delete your account

You can delete your TellDone account and its data at any time. What you see in the delete dialog depends on your account and your subscription.

How to delete

1. Go to Settings > Account > Delete Account
2. Enter your password to confirm. If your account has no password (for example, you signed up with Apple or Google), type DELETE instead
3. Check your email for a confirmation link. It stays valid for 7 days. Until you confirm, your account keeps working. Settings > Account shows Deletion pending. Check your email, and a banner at the top of the Record screen says Check your email to confirm deletion, with a Cancel button
4. Open the link and tap Confirm Deletion on the page. Opening the link alone changes nothing. Then a 7-day grace period begins
5. After 7 days, your data is deleted from TellDone and can't be recovered. It can persist in a monthly encrypted backup snapshot for up to 6 months

note

After you tap Confirm Deletion, your devices can no longer renew their sign-in, so each one is signed out within 7 days at most. You can sign in again during the 7 days, for example to cancel the deletion.

caution

Deleting your account doesn't cancel your subscription. Cancel it first, or you'll keep being charged. On your iPhone, go to Settings > [your name] > Subscriptions.

What you see in the delete dialog

What appears depends on whether you have an active subscription and where you bought it.

If you have an active paid subscription

If your subscription still renews, the dialog adds a warning. For an App Store subscription it says:

You have an active subscription. We can't cancel it automatically. Please cancel it in Settings → Subscriptions before deleting your account.

On your iPhone, the full path is Settings > [your name] > Subscriptions. If you bought your plan somewhere else, the warning tells you where to cancel it.

You can still delete your account, but the subscription keeps renewing until you cancel it.

If you have a Pro gift

A banner explains:

You have a Pro gift until [date]. It ends on its own. There's no subscription and no payment to cancel.

In the last week, the banner says the gift ends soon and offers to choose a plan or end it now. To end it right away, tap End gift and continue, then End gift now. Your account moves to Free, and you can delete it as usual.

A promo plan shows no banner and ends on its own.

If your subscription is already canceled

No warning is shown. Your subscription runs out on its own at the end of the current period. Deletion proceeds with the standard 7-day grace period.

If you change your mind

• Within the 7-day window: sign in, open Settings > Account and tap Cancel Deletion next to Account will be deleted on [date], then tap Yes, keep my account. You can also tap Cancel on the banner at the top of the Record screen, which says Account scheduled for deletion. It cancels right away, without asking again. Or use the button in the deletion message in your Inbox. Your account is fully restored, with all data intact. You may need to sign in again on your other devices.
• After the 7-day window: your data is gone and can't be recovered. To use TellDone again, create a new account.

tip

When deletion is scheduled, you will also see a message in your in-app Inbox with the deletion date and a button to cancel. We don't send a cancel link by email, so use the app.

What gets deleted

After the 7-day grace period:

• All notes, tasks, and events
• All audio recordings and transcripts
• Your account details and settings
• All reports (daily, weekly, monthly, yearly)
• Your connections to Todoist, Notion and Microsoft To Do
• Your webhook automations
• Your AI Agents (MCP) access
• Notification settings for your devices
• Usage history
• Data export files

Before you delete

caution

Account deletion is permanent. Once the 7-day grace period passes, your data cannot be recovered.

We recommend:

1. Export your data first if you want to keep a copy
2. Cancel your subscription before deleting (on your iPhone: Settings > [your name] > Subscriptions)
3. Check the connected apps in your Todoist, Notion and Microsoft settings and remove TellDone if it's still listed. Items already sent to those services, or through webhooks, stay there