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GDPR and data rights

This page explains what happens to your data in TellDone and how to use your rights.

TellDone is run by Kesterly Ltd in the United Kingdom, and we handle your data under the UK GDPR.

Your data is yours​

  • We use your content to provide the service: transcription, AI analysis, sync, and reports
  • We never use your content to train AI models, and we don't sell it or use it for ads
  • The TellDone apps contain no third-party analytics or advertising tools

Your rights​

Right of access​

You can see your notes, tasks, events, recordings and reports in the app. Export gives you a copy of your notes, tasks, events and recordings (reports are not included).

Right to data portability (export)​

Download your notes, tasks, events and recordings at any time. See Export your data for details.

Right to erasure (deletion)​

Permanently delete your account and all associated data. See Delete your account for details.

Right to rectification (correction)​

If any personal data we hold about you is inaccurate, contact us at support@telldone.app to request a correction. You can also fix notes, tasks, and events yourself in the app: tap a field on the card to edit it.

Data retention​

  • Your notes, tasks, events, audio, and reports are stored for as long as your account is active.
  • If you delete your account, your data is removed from TellDone after the 7-day grace period. It can persist in a monthly encrypted backup snapshot for up to 6 months.
  • When you delete a note, its audio recording is kept until you delete your account.
  • The audio of voice messages you send to support from the app is deleted after 90 days. Their text stays with your support conversation until you delete your account.

Where your data is processed​

TellDone uses a few other companies to run the app:

  • Hosting and backups: Germany.
  • Speech-to-text: EU or US, chosen by your time zone.
  • AI analysis and reports: providers in the US and EU.
  • Email delivery: US.

Full list in the Privacy Policy.

If you connect Todoist, Notion or Microsoft To Do, that service handles what you send it under its own privacy policy.

Privacy controls​

  • Apple Speech Recognition - your recording is transcribed on your iPhone and TellDone uses that text. Our servers don't transcribe it again. The audio is still uploaded and saved so you can play it back.
  • Integration permissions - control which services can access your data
  • Email forwarding (Pro and up) - you decide which notes get forwarded and to which email address
  • Share usage analytics and Share diagnostic reports - turn either off in Settings
  • Data export - take your data with you anytime, on every plan
  • Account deletion - delete your account and its data, with a 7-day safety window
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