Usage and limits
The Usage screen shows how much of your plan you've used.
How to check usage
- Go to Settings
- Tap Usage
- You see how much of each limit you've used
What's tracked
| Metric | What it measures |
|---|---|
| Notes per month | Total recordings and text notes created, including Add by voice recordings. Recordings with no voice or no recognizable words don't count. |
| Transcription minutes per month | Minutes of voice transcription used. The first 3 recordings a day with no voice or no recognizable words don't count. From the 4th that day, they can use minutes if they were transcribed. |
| Storage | Space used by every recording you've uploaded |
| Uploads per day | Voice recordings, shared audio files, text notes, and Add by voice recordings sent today. The first 3 recordings a day with no voice or no recognizable words don't count. |
| Recording duration | Maximum length per recording |
| Text note max length | Maximum character count for a single text note |
| Webhook deliveries per month | Successful automation (webhook) deliveries to other services |
If a recording of 10 seconds or more has no voice in it, you get a notice in your Inbox; the first 3 such recordings each day don't count toward your limits. From the 4th that day, they count as an upload and can use minutes, and no notice is sent.
Limits by plan
| Metric | Free | Basic | Pro | Ultra |
|---|---|---|---|---|
| Notes/month | 50 | 300 | 1,000 | Unlimited |
| Transcription minutes/month | 60 | 300 | 600 | 1,500 |
| Storage | 500 MB | 5 GB | 50 GB | 100 GB |
| Max recording | 5 min | 10 min | 60 min | 90 min |
| Uploads/day | 10 | 50 | 100 | 300 |
| Text note max length | 2,000 chars | 8,000 chars | 20,000 chars | 50,000 chars |
| Webhook deliveries/month | - | 300 | 3,000 | 15,000 |
| Trash retention | 30 days | 30 days | 90 days | 365 days |
What happens when you hit a limit
- Notes limit reached: You see "Usage limit reached. Upgrade your plan for more." and can't create new notes until your limit resets
- Out of transcription minutes: TellDone won't start a new recording, and a recording stops by itself when your remaining minutes run out. If a queued voice note is refused anyway, TellDone keeps it and sends it again automatically after your minutes reset or you upgrade. You can still type text notes.
- Recording too long: The recording stops automatically at your plan's limit
- Storage full: You can't upload new recordings. Deleting notes doesn't free storage: your total counts every recording you've uploaded, including those of deleted notes. Items can't be removed from the trash early; they're deleted automatically after your plan's trash retention period.
tip
If you often reach your limits, see Plans and pricing.
Limits reset
Notes and transcription minutes reset at midnight on the 1st of each month, and daily uploads reset at midnight. Both use the time zone set in Settings > Timezone. Webhook deliveries reset at 00:00 UTC on the 1st. Changing your plan restarts your counts.